PackAndSeal.Com
America's #1 Packaging Store
Shipping & Freight Frequently Asked Questions
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Shipping F.A.Q.'s (frequently asked questions) and answers to all of your shipping
questions. In the meantime, please visit the following sections of our website for more
information:
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OnLine Support
Order Support
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Also Visit the following sections of our site for more information on how to reach us.;
- Visit our Contact Page on how to reach us.
- Fill out our Feedback Form to ask our staff your questions.
- Fill out our Request Form to inquire about pricing.
- visit our F.A.Q. Section for the answers to the most common questions about packaging & shipping
- Or, just give us a call at: 800-604-4767
Use our Live Chat Support Option for immediate assistance or
Use our New Support Ticket System for help with your orders.
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Shipping & Freight Frequently Asked Questions
For more information or questions on our Shipping policies feel free to to
either call us at: 800-604-4767 or email us at: Info@PackAndSeal.Com
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Our Shipping Terms & Policies
Local Pick Up
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We do allow pick up of any items that we sell by APPOINTMENT ONLY. You must call us
and make arrangements for any pick-ups at our warehouse. Any customer that wishes
to pick up their items, must have their invoices paid in full before we schedule a pick up time.
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Pick ups are only available at our Avenal, New Jersey warehouse:
- American PackAndSeal
- 55 Randolph Avenue
- Avenel, New Jersey 07001
- 800-604-4767
- PackAndSeal.Com
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Pick ups can be arranged between 10:00 Am to 3:00 PM Latest pick is at 3:00 PM EST.
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If a scheduled pick up is not made, you must make arrangements for another pick up time.
If you are late or can not make a pick up, please call us and let us know. Our
warehouse is very busy, and we do not want to take up valuable space for pick-ups
if you are not coming.
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PackAndSeal.Com will not be held responsible for any items that are loaded onto your
vehicle. once an item or items are pick up at our warehouse, you own them. You must
Check all items that you are picking up before you sign for them. PackAndSeal.Com,
will not be held responsible for shipping or transporting your items, if you pick them up.
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Pick ups will only be scheduled Monday - Friday 10:00AM to 3:00PM (est), except for holidays.
Always call first before coming to pick up any item.
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If you have an alternate delivery company that you would prefer to use, and you can
provide us with an account number and set up the pick up. You may do this. This would include
but not limited to: UPS, FedEX, DHL, AirBourne Express, Yellow Freight, NEMF, and just
about any other delivery or motor freight company. However, you may be responsible for labor
and materials ($30.00) which must be paid to PackAndSeal.Com prior to scheduling the pick-up;
additionally, any and all liability will be removed from PackAndSeal.Com if the buyer
opts to set-up the packages and or pallet shipment on their own; you will be responsible
for contact with your carrier, providing a Bill of Lading or other applicable paperwork as
per the carrier, as well as any claims against the trucking company should that be necessary.
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Back to Shipping Policies
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Another Site Developed & Hosted by the WebMasters
at Onyx Graphics
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